I’m unable to send secure message

I’m unable to send a secure message

Print Created by: Shay Golan

1. make sure you have internet access

2. check with your Admin if your license is active

4. Make sure the number you are calling has an active secure license and is connected to the internet

5. If it is within the first 15 minutes after activation- switch your device to airplane mode for 1 minute and back

S Shay is the author of this solution article.